At Magnolia Auto Sales, we recognize that the decision to purchase a pre-owned vehicle is significant, and your satisfaction is paramount to us. Our return policy is meticulously crafted to offer you peace of mind and confidence. Please review the following details carefully:

Eligibility for Returns:

Vehicles bought from Magnolia Auto Sales are eligible for return within 30 days from the purchase date.

To qualify for a return, the vehicle must maintain its condition as at the time of purchase.

Conditions for Return:

The vehicle should not exceed a specified mileage limit outlined in the return policy.

Original documentation, including the sales invoice, must be presented.

No modifications or alterations should have been made to the vehicle after purchase.

Return Process:

Contact our Customer Service team to initiate the return process.

Provide reasons for the return and any necessary documentation.

Our team will assist you through the required steps and schedule an inspection of the vehicle.

Inspection and Approval:

An extensive inspection will be conducted to evaluate the vehicle’s condition and adherence to the return policy criteria.

Approval for the return will be granted if the vehicle meets the specified conditions.

Refund or Exchange:

Refunds will be issued through the original payment method.

Exchanges may be considered for a vehicle of equal or lesser value, subject to availability.

Non-Refundable Fees:

Certain fees, such as taxes, registration, and other non-refundable charges, may not be reimbursable.

Exceptions:

Returns or exchanges beyond the stipulated timeframe or not meeting the outlined conditions may be denied.

Damage incurred after the purchase, neglect, or improper maintenance may render the vehicle ineligible for return.